Partner Training Courses
Gary Blake
Gary Blake, director of The Communication Workshop, has developed writing, presentation, and interpersonal skills seminars for more than 250 organizations throughout the United States, Canada, and Europe. Through our partner program we are now offering Gary Blake's writing courses.
Now, you can improve your writing quickly without ever leaving your desk! We are now offering a number of different Webinars through one of our new training partners. Each Webinar is oriented towards improving your writing skills for insurance professionals. The courses are offered in one of two ways. Option #1 is to select your writing topic of choice from the course list above, and then schedule a 90-minute online session with the instructor who will present your online course in the form of a "Webinar". Option #2 is a more comprehensive class and workshop that meets one hour a week for four weeks. This communication workshop is a 4-part series, also, offered via a Webinar by the instructor.
Each online course, no matter which option you choose, will help improve the organization, wording, persuasiveness, tone, and format of documents written by claims (property/casualty, life/health, workers' compensation), underwriting, and loss control professionals. The online class helps build participants' skills and confidence by reviewing actual insurance documents, participating in exercises, and exploring topics such as getting started, organizing information, and polishing tone and persuasiveness.
In addition to the online class all participants are given access to our Writing Hotline for 30 days following the course. This means students will receive one full month of access to the instructor – by phone, fax, or e-mail. We can also customize a webinar for your or your department.
Review the list of available writing courses:
- Better Auto Claims Letters (The Basics)
- Better Auto Claims Letters (Advanced)
- Improving Reservation of Rights Letters
- Tips on Writing Better Denial Letters
- Writing to Opposing Attorneys
- Reviewing Workers Comp. Correspondence
- How to Get Information from Physicians
- Nuances of Claims Writing (Senior Management Only)
- Reforming Claims Form Letters
- Achieving the Right Tone in Your Letters
- Eliminating Cliches and Redundancy
- Know Punctuation and Grammar Like You Know Your Own Name!
- Avoiding Bad Faith Lawsuits
- Avoiding Old-Fashioned Phrases
- Overcoming SIU Writing Problems
- The Five Biggest Grammar issues in Insurance Writing
- How to Create a Company Style Guide
- Turbo-Charging Your Disability Letters!
- Spelling, Abbreviation and Capitalization
- Improving Commercial Claims Letters
- Improving Loss Control/Underwriting Letters
- How to Break up Lengthy Sentences and Paragraphs
- Organizing Information in a Letter
- Technical Writing for Systems Professionals
- Tips on Writing Better SIU Reports
- Active Listening/Telephone Etiquette
- Setting up a Documentation Retention Program
- The Format and Style of Successful E-Mail
- Improving Correspondence in Independent Agencies
- Effective Writing for Risk Managers and Safety Specialists
Course Topics:
Course Length: One 90-minute session or four - 1 hour sessions
Audience: Insurance personnel needing help with letter writing skills
Cost (90 minute session): $129
Cost (4- one hour sessions): $199
Send us an email if you're Interested in one a writing class?
training@mindcross.com
